Player Wellbeing

are999 Responsible Gaming – Play Safe in Pakistan

Gaming on are999 is meant to be fun — a form of entertainment, not a way to make money or relieve stress. This page explains the tools, guidance and boundaries we have put in place to help every player in Pakistan stay in control of their gaming activity.

18+
Adults Only Platform
24/7
Support Available
PKR
Budget-Friendly Limits
Free
All Safety Tools

Gaming Is Entertainment — Not a Source of Income

Every game on are999 — whether it is slots, live casino, cricket betting, fish games or bingo — is a form of paid entertainment. The outcomes are based on chance. Please never play with money you cannot afford to lose, and never chase losses with bigger bets.

What Responsible Gaming Means at are999

Responsible gaming is about making informed choices. It means understanding that casino games and sports betting carry real financial risk, setting personal limits before you start playing, and recognising when gaming has stopped being enjoyable and started causing problems.

At are999, we have built a range of tools directly into the platform that make it easy for players in Pakistan to stay in control. These are not just a formality — they are features we genuinely encourage every player to use, regardless of how long they have been on the platform or how comfortable they feel with their gaming habits.

Gaming responsibly does not mean gaming less. It means gaming smartly — knowing your budget, keeping track of your time, and treating every session as what it is: entertainment. Whether you enjoy watching Pakistan play a T20 and placing a few bets on are999, or you like spending an evening on live casino tables, the experience should add to your leisure time, not take away from your peace of mind.

The sections below walk through the practical tools and guidance available to all are999 account holders. All of these features are free, available 24/7, and can be activated from your account settings or by contacting the are999 support team.

Responsible Gaming Tools Available on are999

All of the following tools can be activated directly from your are999 account settings. If you have any difficulty locating them, the support team is available around the clock via live chat.

1

Deposit Limits

Set a maximum PKR amount you can deposit per day, week or month. Once you set a deposit limit, it takes effect immediately. Reducing a limit applies instantly. Increasing a limit requires a cooling-off period before it takes effect — this is intentional, to prevent impulsive decisions in the heat of a session. You can set separate daily, weekly and monthly limits to match your personal budget.

2

Session Time Reminders

It is easy to lose track of time when you are in the middle of a game or following a live match. Session reminders send you a notification after a chosen period of continuous play — for example, after 30, 60 or 90 minutes. When the reminder appears, you can choose to continue or step away. These reminders do not lock you out; they simply prompt you to check in with yourself.

3

Cooling-Off Period

A cooling-off period lets you take a short break from are999 without committing to a full self-exclusion. You can set a cooling-off period of 24 hours, 48 hours, one week or up to one month. During this time your account remains open but you cannot log in, place bets or make deposits. When the period ends, access is automatically restored.

4

Self-Exclusion

Self-exclusion is a more serious step for players who feel that gaming has become a problem. You can exclude yourself from the are999 platform for a fixed period — minimum 30 days — or permanently. Once a self-exclusion is active, it cannot be reversed before the chosen period has elapsed. During exclusion, all promotional communications from are999 will also be suspended. To request self-exclusion, contact the support team directly via live chat.

5

Loss Limits

In addition to deposit limits, you can set a maximum loss amount per day, week or month. If your net losses during the selected period reach the limit you have set, your ability to place further bets is paused until the period resets. This tool is particularly useful for sports bettors who like to follow cricket and PSL matches — it keeps things enjoyable without letting a bad run escalate.

6

Reality Checks

Reality checks give you a periodic summary of your gaming session — how long you have been playing, how much you have deposited and your net result for the session. These pop-ups appear at intervals you select and are designed to give you an honest picture of your activity without disrupting gameplay unnecessarily.

Signs That Gaming May Be Becoming a Problem

Most players enjoy gaming on are999 as a casual hobby. But it is important to be honest with yourself about your habits. The following are warning signs that gaming may have moved from entertainment into something more difficult to manage.

This is not a diagnostic tool — it is a simple checklist to help you reflect. If several of these apply to you, it may be worth taking a break or reaching out for support.

  • You spend more time or money on gaming than you planned to.
  • You keep gaming to try and win back money you have already lost.
  • You feel restless, irritable or anxious when you are not able to play.
  • Gaming is affecting your sleep, work, studies or relationships.
  • You have borrowed money or sold belongings to fund your gaming.
  • You hide your gaming activity from people close to you.
  • You have tried to stop or cut back and found it difficult to do so.
  • Gaming is your main way of dealing with stress, sadness or boredom.

If you recognise yourself in any of the red flags above, please consider using the self-exclusion feature or the cooling-off period. You can activate these from your account settings or by contacting the are999 support team. There is no judgment — these tools exist precisely for this reason.

Setting a Gaming Budget That Works for You

One of the most practical things you can do before playing on are999 is to decide on a budget for the week or month. This should be an amount you are completely comfortable losing — because in gaming, losses are always a possibility, and your budget should reflect that reality.

Here is a simple approach that many players find helpful:

  • Work out your monthly income and fixed expenses — rent, groceries, bills, transport, mobile recharge and so on.
  • From whatever is left over for leisure, decide what portion — if any — you are comfortable allocating to gaming on are999.
  • Set that amount as your monthly deposit limit in your account settings.
  • Treat that amount the same way you would treat a cinema ticket or a meal out — money spent on entertainment, not an investment.

For players who enjoy cricket and PS L matches on are999 Sports, it can also help to set a per-match limit rather than an open-ended session budget. Decide before the match what you are willing to stake, stick to that figure, and close the betting tab once you have placed your bets.

Remember that bonuses and promotions — including any cricket or PSL bonus offers — do not change the fundamental risk. Bonus funds come with wagering requirements and do not guarantee a return. Factor this into how you think about your overall gaming spend.

Advice for Friends and Family Members

If someone you care about seems to be struggling with their gaming habits, it can be difficult to know how to help. Here are a few practical steps you can take.

  • Talk to them calmly and without judgment. Avoid accusatory language — approach the conversation from a place of concern rather than confrontation.
  • Encourage them to use the are999 self-exclusion or cooling-off tools. You can point them directly to this page and offer to help them navigate the account settings.
  • Keep shared finances separate. If you share finances and are concerned about money being spent on gaming, consider keeping separate accounts and having an honest conversation about household budgeting.
  • Look for external support if needed. There are counselling and mental health support services available in Pakistan. Encouraging a professional conversation is never the wrong move when someone is genuinely struggling.
  • Use parental controls on shared devices. If there are minors in the household, make sure the are999 app and website are not accessible to them. Keep login credentials private.

If you believe someone under 18 has accessed an are999 account, please contact the support team immediately. This is treated as a priority matter and the account will be reviewed and suspended without delay.

Frequently Asked Questions

Log in to your are999 account and go to Account Settings. Under the Responsible Gaming section, you will find options to set daily, weekly and monthly PKR deposit limits. Reductions apply immediately. Any increase requires a cooling-off period before it activates.

No. Self-exclusion on are999 is designed to be firm. Once activated for a chosen period, it cannot be reversed or shortened. This is intentional — the feature works precisely because it removes the option to change your mind in the moment. Permanent self-exclusion is also irreversible.

The minimum age to register and play on are999 is 18 years old. We require players to confirm their age during registration, and identity verification (KYC) may be requested at any time to confirm this. Any account found to belong to a person under 18 will be suspended immediately.

During a cooling-off period, promotional emails and in-app notifications are paused. We do not want bonus offers to tempt you back while you are taking a break. During a self-exclusion, all marketing communications are suspended for the full duration of the exclusion period.

Yes. All responsible gaming tools — deposit limits, loss limits, session reminders, cooling-off and self-exclusion — are available on the are999 mobile app as well as the website. Settings are synced across both platforms, so a limit you set on the app applies on the website too, and vice versa.

The are999 support team is available 24/7 via live chat on the website and mobile app. You can also write to [email protected]. If you need to request a self-exclusion urgently, live chat is the fastest option — our team will act on the request straight away without any delay.

Important Reminder

Gaming involves real financial risk. Never play with money set aside for bills, groceries, school fees or other essentials. If gaming feels out of control, use the self-exclusion tool or contact the support team now.

Quick Self-Exclusion

Need to take a break right now? Log in to your account and activate self-exclusion from the Responsible Gaming section in settings, or speak to a support agent via live chat. It takes less than two minutes.

Log In to Account

Set a Time Reminder

Choose how long you want to play before a session reminder appears. Available for all games including live casino, fish games, bingo and sports betting on PSL and cricket matches.

Review Your Activity

Your account dashboard shows your deposit history, game sessions and betting records. Reviewing this regularly helps you stay honest about your gaming habits and actual spend in PKR.

View Dashboard

How are999 Supports Safe Gaming

We have built responsible gaming into the platform from the ground up — not as a tick-box, but as a genuine part of how are999 works.

PKR Deposit Limits

Set daily, weekly or monthly PKR deposit caps directly in your account. Reductions apply instantly; increases have a mandatory cooling-off period so you cannot raise your limit on impulse.

Session Time Limits

Choose a session length and are999 will remind you when you have been playing for that long. Works across all games — slots, live casino, fish games, bingo and sports betting.

Cooling-Off Periods

Take a short break from are999 for 24 hours up to one month without fully closing your account. Marketing messages pause automatically. Access resumes when the period ends.

Self-Exclusion

Exclude yourself from are999 for 30 days or more — or permanently. The exclusion cannot be reversed before the chosen date. All promotions are suspended for the full duration.

18+ Age Verification

All are999 players must confirm they are 18 or over at registration. Identity documents may be requested at any point. Accounts belonging to minors are suspended without delay.

24/7 Support Team

The are999 support team is on hand around the clock via live chat. If you need help activating any responsible gaming tool or want to discuss a concern, they are always available.

Join are999 and Game on Your Own Terms

Create a free account on are999 and set your own PKR deposit limits from day one. Enjoy cricket betting, live casino, slots, fish games and bingo — with the full suite of responsible gaming tools built right in.